OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
179 ratings and 100 comments received in the last 90 days.
04 June 2025
Chloe and Serg were amazing
03 June 2025
As above, the salesperson and handover person I dealt with were very helpful. Timi took time to understand what we were after and discuss options and Chloe was thorough with the handover, but let us learn what we wanted to at our own pace too.
30 May 2025
Great service
21 May 2025
Just a joy
16 May 2025
Completely Satisfied.
13 May 2025
When I collected my car, the lady who dealt with my handover was very professional and knowledgeable. She was able to answer any questions I had about the new car and the controls. I was very satisfied with this service.
07 May 2025
It was an easy experience and i was very satisfied
06 May 2025
Chloe & Serge were extremely helpful and kept me updated throughout the process.
30 April 2025
Staff were all very polite and helpful from the first enquiry to the actual hand over of the vehicle. Always kept me updated on the progress of the vehicle.
09 June 2025
Danielle was efficient, friendly and polite. Dropping and collecting the car was swift, I was seen straight away and the hire car was ready and brought to me as soon as my car had been checked in. Danielle is an asset to the business.
09 June 2025
Great service and a courtesy car that served its purpose. Easy to deal with at every level.
08 June 2025
Paid £700 for a service. Charged £35 for some screen wash. The car was not clean when it came back to me. All other cars i have had came back clean.
08 June 2025
See above
07 June 2025
Very polite car was returned cleaned and they communicated with us well
06 June 2025
Service was good. Told me exactly what I needed to know with no overselling , returned home with work completed and a lovely shiny car as a bonus ??
05 June 2025
Customer service was great and rapid response of the team.
04 June 2025
Very good customer service, especially Amie? (Sorry for spelling, guy from body repair who assisted me)
02 June 2025
Excellent prompt service
02 June 2025
Same, really nice experience.
11 June 2025
Excellent staff